Overview

In today’s fast paced financial world, proper management of customer risk is our best first line of defence against increasingly complex financial crime threats. Yet, maintaining stringent KYC and due diligence processes while continuing to ensure a seamless customer experience is a delicate balancing act - one that requires innovation and technology.

As global markets become increasingly interconnected, the complexity of managing customer risk only grows. Cross-border transactions introduce their own challenges, as do the intricacies of corporate ownership structures, and the ever-present need to verify ultimate beneficial owners and controllers of legal entities.

In this on-demand webinar, we explore how bad actors are bypassing industry controls and how governments and regulators are responding to new and emerging threats. We also examine how financial institutions are moving beyond traditional KYC by leveraging innovative strategies and technology to future-proof regulatory compliance and enhance detection and prevention.

The panel will also discuss the use of customer segmentation, behavioural analysis and advanced AI models in risk detection, and the impact this has had on anti-financial crime efforts. We consider the potential risks of over-reliance on automated systems, and how can financial institutions strike the right balance between risk management and customer experience.

Key Themes

• Financial crime threat landscape, regulatory expectations and response measures
• Evolution of KYC & customer due diligence practices
• Addressing complex corporate structures & identifying beneficial ownership
• Using customer segmentation, advanced analytics, and AI models
• Adopting a proactive and risk-based approach to customer risk monitoring