Overview

In finance, while risks are inevitable, escalating fraud and scam risks are among the most challenging to address. Scam syndicates and sophisticated criminal networks have been siphoning billions away from consumers and undermining global security, with their reach extending from Southeast Asia and China to Australia and beyond. For banks, the challenge isn’t merely detecting fraud—it’s about identifying the most critical risks and acting swiftly to prevent losses before they happen.

In this on-demand webinar, we explore how industrial scam centres in Southeast Asia operate behind the scenes, including the tools and tactics they use to deceive victims, and how these are evolving. In this context, we explore the measures being taken to combat these threats and protect banking customers in Asia – a region where widespread real-time payment systems make these efforts more challenging.

We consider the impact of regulation and technology in helping financial institutions guard against fraud and scam threats impacting customers, including the use of AI and machine learning to bolster detection, prevention and analytics capabilities.

Key Themes

• Scam centres in Asia, common tactics and typologies
• Regulatory and industry efforts to protect consumers from fraud and scams
• Use of advanced technologies, predictive models and analytics in fraud risk management
• Best practices for aligning technology with governance and regulatory priorities