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The Communications Surveillance Benchmarking Report — co-produced by NICE Actimize and Capco — is here, bringing fresh data and real-world insights your compliance team can actually use. This year’s report digs into the biggest pressures facing financial services firms right now and shows where the industry is headed next, so you can prepare, adapt, and stay ahead.
Inside the Report:
Inside the Report:
- Recordkeeping fines keep climbing. Regulators are issuing bigger, more frequent penalties than ever.
- Surveillance headaches aren’t going away. False positives, complex tech stacks, and soaring costs continue to stretch compliance teams thin.
- AI is moving from buzzword to blueprint. Firms are actively exploring new AI-driven use cases to boost surveillance accuracy and efficiency.
- Regulation is tightening globally. Early indicators point to more rules — and more scrutiny — across major markets.
- Misconduct is evolving fast. Bad actors are shifting tactics and channels, challenging detection programs to keep up.
Stay ahead of emerging risks with insights that matter. Download your copy of the Communications Surveillance Benchmarking Report today and be among the first to access the findings.